Support Center
How can we
help you?
Bug reports, feedback, feature requests — we're here for you.
Get in Touch
singji.help@gmail.comFor bug reports, account issues, feedback, or feature requests, please email us. We typically respond within 48 hours.
When contacting support, please include
- Your device model
- iOS version
- App version
- A short description of the issue
- Screenshots if relevant
Frequently Asked Questions
How do I report a bug?
Send us an email at singji.help@gmail.com with a description of what happened, the steps to reproduce it, and any screenshots. We'll investigate and get back to you as soon as possible.
How do I request a feature?
We love hearing your ideas! Email us at singji.help@gmail.com or send us a DM on Instagram. We review every suggestion and use your feedback to shape our roadmap.
How do I add my own YouTube link?
In the app, tap the "Add Song" button and paste any YouTube URL. Singji will load the video and generate singable romanized lyrics so you can start practicing right away.
How do I contact Singji support?
You can reach us anytime by emailing singji.help@gmail.com. We aim to respond within 48 hours.
How do I request account deletion?
You can delete your account directly in the app. Go to Profile → tap the Settings icon in the top-right corner → scroll to the bottom and tap Delete Account. Your account and all associated data will be permanently removed. If you need any help, feel free to reach out to us at singji.help@gmail.com.